Front Office Shift leader

What are we looking for?

Front Office Shift leaders serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Proven experience in a front desk or guest service role within the hotel industry, with at least some experience in a supervisory or leadership capacity.

Excellent communication and interpersonal skills.

Strong problem-solving and conflict-resolution abilities.

Proficiency in using PMS

Ability to handle multiple tasks simultaneously and work well under pressure.

Detail-oriented with a focus on accuracy in guest information and financial transactions.

Exceptional organizational and time management skills.

Ability to lead and motivate a team and foster a positive work environment.

Flexibility to work various shifts, including weekends and holidays.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!