Front Office Manager - Embassy Suites-LAX South

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Basic mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 
• Ability to read, speak and understand the English language to communicate effectively with guests and employees.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. 
• Ability to analyze information and make effective judgements. 
• Ability to access and accurately input information using moderately complex computer system.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits

Hilton is proud to have an award-winning workplace culture. We support the mental and physical wellbeing of all Team members so they can Thrive personal and professionally in a diverse and inclusive environment, thinks to innovative programs and benefits such as:

• Access to our pay when you need it through DailyPay
• Health Insurance
• Career growth and development
• Team Member Resources Groups
• Recognition and rewards programs
• Go Hilton Travel discount programs
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee Stock Purchase Program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degree, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits vary depending on the classification and union status of the position. 

Embassy Suites by Hilton - LAX South is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.