Front Office All Rounder
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- Jun 15, 2025 Post Date
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- HOT0BP18 Requisition #
Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!
Why you’ll love working for Hilton!
- Access to the world’s best Team Member Travel Program with highly discounted rates
- Discounts of up to 25-50% on products and services in participating Hilton outlets
- Comprehensive training and support for your new role
- Access to Hilton University training, offering more than 3000 learning programs
- Extensive range of career development opportunities
What will you be doing?
A Front Office All Rounder truly influences the first impressions of our Guests and are responsible for performing the following tasks;
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- Welcoming and fulfilling the check-in process for Guests and group arrivals
- Completing the check-out process for departing guests using the hotel systems
- Providing support in concierge, managing guest’s luggage and showing guests to their rooms
- Managing effectively and efficiently guest requests
- Maximizing sales revenues through up selling and marketing programs
- Welcoming and fulfilling the check-in process for Guests and group arrivals
What are we looking for?
- Calm, efficient, and organized with great attention to detail
- Excellent personal presentation and communication skills
- Ability to multi-task while maintaining a positive attitude when working with a Guest
- Computer literate and able to navigate through Company systems
Travel the world and grow your career with Hilton