Front of House Intern

What are we looking for?

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Any additional language(s) is (are) beneficial.
• Demonstrates complete working knowledge of the Waldorf Astoria Amsterdam Service Delivery Standards.
• Gains and maintains a broad cultural awareness.
• A broad knowledge of the city of Amsterdam, in order to provide a seamless guest experience.
• Maintain good communication and working relationships with all hotel departments.

What benefits will I receive?

• As an employee you will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 7,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well.
• Monthly compensation for the internship is 800 euros
• 50% discount on Food & Beverage
• Discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain
• Cross training
• Yearly departmental team outing
• Hilton University offers more than 2500 e-learnings

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.