Front Desk Agent - Embassy Suites by Hilton Seattle Downtown Pioneer Square

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

·         Low cost Medical Insurance coverage – only $40 a month for you and your family. Work only 65 hours in the month to be eligible.

·         Vision, dental, life and disability insurance

·         Mental Health Resources

·         Paid Vacation Time – accrue up to 40 hours of vacation in your first year.

·         Sick Time – earn 1 hour of sick time for every 30 hours you work

·         Holiday Pay

·         Go Hilton travel discount program: 100 nights of discounted travel per calendar year

·         Contribution per hour paid to a pension plan

·         Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

·         Career growth and development 

·         Team Member Resource Groups

·         Recognition and rewards programs

·         Access to your pay when you need it through DailyPay

Other Compensation

·         Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

·         Complimentary meals in the Team Member Restaurant while on shift

·         Complimentary use of on-site fitness facility outside of working time

·         Monthly reimbursement of up to $50 for public transportation for the purpose of commuting to work 

·         Front Office Upselling Incentive Program – Commission based program paid out monthly and is based on upsell generated revenue. Revenue is calculated as time of guest check-out. Upsell revenue includes; room type upgrades, early check-in fee, late check out fees and late cancellation fees. Commission is calculated as follows:

$1-$399 earns 5% commission

$400-$999 earns 10% commission

$1,000 or more earns 15% commission

·         Hilton Honors Incentive program paid out monthly and is based on signing up non-members for our loyalty program, earning $5 per enrollment.