Food and Beverage Supervisor
Duties/responsibilities
- Supervise and support daily Restaurant operations
- Important to note, these will be predominately night shifts
- Supervise the team, ensuring that brand standards are met and guest expectations are exceeded
- Resolve conflicts and issues where necessary
- Train and develop team members
- Ensure your team maintains a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
Skills/experience
- Experience in a Food and Beverage Supervisory role
- Fluent in the English language in order to communicate professionally with guests and team members, both in person and over the telephone
- Experience with a POS system
- A passion for delivering exceptional guest experiences
- Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
- Well-presented, organized and calm personality
- Flexibility to work variable hours, including Saturdays and Sundays
It would be advantageous for you to demonstrate the following capabilities:
- Multi-lingual
- Previous experience in a hotel environment
Culture and benefits
As a DoubleTree by Hilton team member you can expect to receive;
- A competitive industry wage
- Team member only discount global Hilton Worldwide room rates
- Membership with 'Hilton Rewards' Australasian benefits program
- Discounts of up to 50% on products and services in participating Hilton outlets
- Access to Hilton Worldwide University training, offering more than 2500 learning programs
- Career development planning and opportunities
- Free carparking
- Duty meals provided
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!