Food and Beverage Supervisor
About Hilton Auckland
Our nautically-inspired 5-star hotel sits on the end of Princes Wharf, home to a wide variety of fine shops, restaurants, and bars. We are looking for Food & Beverage Supervisor to become part of our professional and hard-working Hilton Auckland team. This role will be crafting unforgettable guest experiences from sips on fresh barista coffee and take in our Bar and Restaurant's waterfront views by day. As the lights dim, enjoying a cocktail or a glass of champagne over dinner while sitting seaside by night!
What will I be doing?
This role involves:
- Supervise Food and Beverage Outlet operations
- Communicate and delegate tasks to the team
- Ensure compliance of brand standards
- Manage guest queries in a timely and efficient manner
- Represent needs of the team
- Assist Food and Beverage management with achieving financial targets
- Assist Food and Beverage management with training and development of team members
- Assist with annual and mid-year appraisals with team members under your responsibility
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
Qualifications - Internal
What are we looking for?
The successful candidate for this role will bring:
- Friendly, positive, energetic commitment to delivering exceptional guest service
- Previous 5-star hotel experience within the Food & Beverage department
- Experience in different F&B outlets - Banqueting, Restaurant, and Bar
- Fulltime and flexible availability - able to work weekends and public holidays too
- Experience in POS ordering systems and cashing up
- Stock taking
- Previous working experience in a supervising or leading role
- Good communication skills in English
It will be beneficial if you maintain the following:
- Completed a bar tendering course, for example, EBS
- In possession of WSET
- In possession of LCQ or managers certificate
Benefits
As a Hilton team member you can expect to receive:
- Team member and Friends & Family discount on global Hilton room rates
- Discounts of up to 25% on products and services in participating Hilton outlets
- Access to Hilton University training, offering more than 2500 learning programs
- Career development opportunities
- Complimentary staff meals whilst on duty
- Laundered dry cleaning services
We are looking for the exceptional applicants who are passionate about the hospitality industry and values being part of a supportive team. If you feel you are suitable for this role, please click "Apply"