F & B Hostess- Canopy by Hilton Istanbul Taksim
What will I be doing?
An F & B Hostess is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets. F & B Hostess will be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Welcome guests in a polite and friendly manner
- Coordinate seating for customers
- Up-sell with latest departmental incentives
- Manage table set-ups
- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Meeting Rooms
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
Benefits
Competitive Salary
Monthly Transportation Fare
Private Health Insurance (after 6 months tenure)
Carpark subscription on discounted fee
Go Hilton Membership (Team Member Travel Program and Family & Friends Travel Program with discounted room rates in Hilton Hotels Worldwide)
50% discount on personal food & beverage consumption in the participant Hilton hotels.
Free laundry and dry cleaning for business attire
Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for mothers who have just given birth)
1 day paid leave on the first school day of the children for female team members (only 1st day of the 1st class)
Paid Paternity leave – 14 days
Unlimited training and development opportunities in and out of the Hotel
Unlimited online courses opportunities from our own Hilton University Opportunity to make a positive impact on environment and community with Travel with Purpose program
What are we looking for?
A Food and Beverage Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Minimum 2 years' experience in a hotel outlet or restaurant in a similar role
- Turkish as a native language and good command of English
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!