Executive Assistant - Waldorf Astoria Ras Al Khaimah

An Executive Assistant is responsible to provides the General Manager/Executive Committee Member with administrative support including, typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties

What will I be doing?

 ESSENTIAL FUNCTIONS

• Maintain organized office systems, including filing, record-keeping, and document management.
• Manage calendars, schedule appointments, and coordinate meetings, conferences, and travel arrangements.
• Prepares and types correspondence and fairly complex numerical/financial reports, as directed.
• Prepares correspondence on behalf of management. Draft, edit, and proofread correspondence and reports.
• Serve as a primary point of contact for internal and external stakeholders, answering calls, responding to emails, and directing inquiries appropriately.
• Uses the property’s email system and maintains their email box, as is policy. Additionally, this position may or may not have access and/or control over the email box of their supervisor(s).
• Prepare meeting agendas, take minutes, and distribute materials before and after meetings.
• Announces visitors and/or handles requests, as appropriate.
• Handle sensitive and confidential information with discretion and maintain confidentiality at all times.
• Provide excellent customer service to visitors, clients, and colleagues, addressing inquiries and resolving issues promptly and professionally.
• Collaborate with colleagues and support staff in various departments to facilitate efficient workflow and achieve organizational goals.
• Represent the organization with professionalism, integrity, and courtesy in all interactions, both internal and external.

SUPPORTIVE FUNCTIONS

• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Maintenance of filing system in accordance with the Record Retention policy.
• Conduct research and compile information for projects or reports.
• Attend all required meetings
• Knowledge of and compliance with all Emergency procedures.
• Reports unsafe conditions, as appropriate.
• Maintain a professional and friendly relationship with other departments, team members and guests.
• Format documents and presentations to enhance readability.
• Other duties as assigned by management