Executive Assistant to General Manager
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- 4 days ago Post Date
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- HOT0CH7P Requisition #
An Administrative Assistant maintains maintains an efficient and effective Executive Office via the distribution of internal and external mail, independent correspondence and up-to-date registry system and more.
What will I be doing?
An Executive Assistant to the General Manager maintains an efficient and effective Executive Office via the distribution of internal and external mail, independent correspondence and up-to-date registry system. Specifically, an Executive Assistant to the General Manager will perform the following tasks to the highest standards:
- Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
- Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally - Receive and distribute mail - Ensure outgoing mail is dispatched in a timely manner - Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary - Maintain adequate supplies of office stationary - Identify and build internal and external relationships - Carry out all filing - Comply with all key security mandates - Report any maintenance issues or hazards - Maintain own work area in a clean, tidy and good manner - Report defective materials and equipment
- Assist the General Manager in recruitment process of expatriates and coordinate the application of related work visas and permits. Responsible for maintenance of expatriate associates' personal files including contract, leave and travel administration to ensure they are kept updated and in strict confidence
- Compile and submit management reports in a timely manner
- Attend and record minutes of meetings (ie. OMM and Excom meetings); oversee the accurate translation of OMM minutes for Party A
- Monitor administration standards to ensure adherence with corporate guidelines
- Responsible for the effective translation and prompt circulation of government documents to ensure stipulations are complied
- Supervise the day-to-day functions of Secretary; review performance standards of departmental secretaries and recommend or develop/conduct appropriate training/counselling sessions
- Co-ordinate special reservation requests made through the Executive Office
- Complete other duties as assigned
What are we looking for?
An Executive Assistant to the General Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Minimum 5 years relevant experience (preferably in a medium to large size hotel)
- Good understanding of hotel operations, practices and procedures
- Proficient with MS Word, Excel, PowerPoint and Outlook and office equipment
- Strong communication and human-relation skills
- Excellent administration and IT skills -
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree in Business Administration or equivalent preferred but not required. Additional relevant work experience may substitute for degree
- Certification: Certification in Secretarial/Administration skills
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!