Event Executive (Planning)
An Events Executive (Planning) with Hilton Hotels and Resorts will maximise revenue opportunities in all areas of conferences and events by aiding with sales leads and conversion, and further developing relationships and customer loyalty. This position is a key support for delivering heartfelt exception experiences to our guests.
What will it be like to work for the Hilton Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travellers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travellers, we shape experiences in which every Guest feels cared for, valued, and respected.
What will I be doing?
As Events Executive (Planning), you will be working within the Event Services team to respond to enquiries, convert business, and maximising revenue. Each day will be different, with the following tasks being performed to the highest standards:
- Planning and execution of conference and events once a booking has been confirmed
- Receive and convert incoming enquiries to achieve targets and maximise revenue
- Maintaining and supporting the customer relationship throughout the planning process
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel site inspections and entertaining
- Ensure the complete administration and execution of all planned events
- Responsible for ensuring all necessary information is received and communicated to the hotels operating departments
- Participate in hotel promotional activities
What are we looking for?
An Events Executive (Planning) at Hilton Sydney is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Experience with events of 100+
- Excellent organisational and administration skills
- Positive attitude and excellent communication skills
- Commitment to delivering a high level of customer service
- Confident and professional telephone manner
- High level of IT skills Delphi FDC preferred
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Demonstrated 1 years previous experience working in a Conference & Events Sales role
- Knowledge of hotel property management systems
What benefits will I receive?
Joining this award-winning Great Place to Work culture means:
- Flexibility so you can Thrive and make space for what matters most.
- Hybrid working arrangements.
- A competitive industry wage with Sales Incentive Plan and additional annual leave benefits.
- Access to over 3000 free online learning courses via Hilton University. These include multi-leadership development platforms including LinkedIn Learning, Ted Talks, Harvard Management Mentor, internal and external leadership development courses.
- A monthly dry-cleaning allowance for your business wardrobe.
- Free team member meals served fresh daily.
- Food & Beverage discounts so you don’t just stay when you travel but also enjoy dining experiences.
- 110 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 138 countries and territories around the world.
- Working alongside an experienced and dynamic leadership team in our flagship property, this role provides an exceptional opportunity for growth and Hilton career progression.