Duty Manager - Front Office - Waldorf Astoria Dubai Palm Jumeirah

What are we looking for?

Duty Managers serving Waldorf Astoria Hotels & Resorts are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Luxury hospitality experience as a Duty Manager or similar role

• Good knowledge of Health & Safety and security procedures

• Calm, efficient and the ability to work well under pressure

• Excellent leadership skills and exceptional communication skills

• A passion for delivering exceptional levels of guest service

• Possess strong commercial acumen, with experience in increasing profitability in a tight market sector

• Experience in managing budgets, revenue proposals and forecasting results in a similar sized property

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Luxury hospitality experience in a similar role

• Arabic language speaker

• A degree or diploma in Hotel Management or equivalent

• An in-depth knowledge of the hotel, leisure or service sector