Duty Manager

What are we looking for?

In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• At least 1 years’ experience working as a Hotel Duty Manager within a 200+ room Hotel.
• A minimum of 2 years Front Office experience.  Full Service / 5 star property an asset.
• Must hold a valid Manager’s Certificate and Liquor Controller Qualification.
• Must hold a valid First Aid Certificate.
• Knowledge of OnQ PM system preferred.
• Full Driver’s License.
• Ability to work a rotating roster including overnight shifts.
• Customer focused with a passion for contributing to and enhancing our guests experience, whilst being culturally aware and flexible.
• Excellent leadership, inter-personal, training and development skills.
• Good decision making skills and ability to take ownership of hotel operations.
• Ability to manage and prioritise tasks, use initiative and work autonomously.
• High level of commercial awareness.
• Excellent communication skills.  Fluent in written and spoken English.

Thrive at Hilton

Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member’s professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:

• Workplace flexibility (work life balance)
• Professional leadership development framework
• Worldwide career opportunities
• Access to Hilton University and over 5000 online learning programs
• Free events and activities
• Discounted gym membership
• Free staff meal and daily dry-cleaned uniform
• Discounted accommodation and food & beverage rates globally
• Participate in ongoing recognition programs
• Diverse by nature and inclusive by choice
• Support to participate in a variety of local volunteer activities
• Fast track to Hilton Honors Silver status

When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton, and see what our Team Members have been up to by searching @hiltoncareers on Facebook, LinkedIn and Instagram.