Director, Platform Strategy & Project Management
***This role is based at one of our corporate offices in Memphis, TN, McLean, VA or Remote***
This is your chance to be part of an in-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands! The Director, Platform Strategy & Project Management will lead efforts to centralize project prioritization for the Brand Platforms and Openings team within Brand Management Americas. You will manage the projects and support request intake processes, gain an understanding of potential resourcing needs, and assign work to other teams for execution based on capacity, impact, and our goals. To succeed in this role, understanding of enterprise priorities and the ability to connect them to daily operations is essential. You will work with internal Hilton teams including HSM, IT, Commercial, Marketing, Brands, and Brand Operations to minimize duplication of effort and strengthen collaboration.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Review new work requests to determine scope and make initial determination on acceptance into workflow. Communicate decisions on project intake process to enterprise partners.
- Develop a team of project delivery managers who help to coordinate project timelines, capture and record requirements, define change management approach, and liaise with technical teams from inception to project completion.
- Initiate and participate in the strategy development for support platforms utilized and owned by the BMA organization.
How you will collaborate with others:
- Lead conversations to define project requests, documenting opportunities, intent, and expected outcomes to foster agreement from the start of a project.
- Work cross-functionally to ensure clarity on workload and capacity within Brand Platforms and Openings. Communicating changes in priority with team leads.
- Be the connective tissue across multi-projects to enhance efficient use of funds and people resources, pointing out areas of overlap and points of integration that need to be considered.
What projects you will take ownership of:
- Define the intake process for project requests to improve experience for all stakeholders.
- Contribute to the evolution of workflow management platforms within Brand Platforms and Openings.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Three (3) years of experience working with Owners, Hotel Teams or within strategy functions
- Three (3) years of project management experience working collaboratively with all levels
- One (1) year of experience managing projects involving the collection of requirements and translating them into actionable technical solutions
It would be useful if you have:
- BA/BS Bachelor's Degree
- Five (5) years of project management experience
- Three (3) years of experience at Hilton working with Owners, Hotel Teams or within strategy functions
- Two (2) years working with technology platforms
- Five (5) years of experience working in the Hospitality Industry in a function with exposure to ownership/franchisee community
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $110,000-$175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.