Director of Spa and Membership- Hilton Sedona Resort and Spa
What are we looking for?
Required Qualifications:
- Minimum Education:
- Minimum Years of Experience:
- Spa/ wellness subject matter expert with the strategic vision to create differentiated, authentic spa/ wellness experiences.
- Experience in successfully recruiting, training and leading a large number of diverse spa, wellness and beauty professionals, ensuring high motivation and high performance
- Excellent organizational, time management and analytical skills
- Knowledge of budgeting and forecasting
- Core Competencies including but not limited to:
- Strategic Positioner: Able to position a business to win its market.
- Credible Activist: Able to build relationships of trust by having a proactive point of view.
- Paradox Navigator: Able to manage tensions inherent in business (including long-term and short-term tensions and top-down and bottom-up tensions.)
- Culture and Change Champion: Able to make change happen and manage organizational culture.
- Human Capital Curator: Able to manage the flow of talent by developing people and leaders, driving individual performance and building technical talent.
- Total Rewards Steward: Able to manage employee well-being through financial and non-financial rewards.
- Technology and Media Integrator: Able to use technology and social media to drive and create high-performing organizations.
- Analytics Designer and Interpreter: Able to use analytics to improve decision-making.
- Compliance Manager: Able to manage processes related to compliance by following regulatory guidelines.
Preferred Qualifications:
- Knowledge of Service Provider regulations Arizona State Regulations
- Experience structuring and overseeing a membership program
- Experience in Fitness Facility and/or understanding of Fitness Trends suitable for this market
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- 401K plan and company match to help save for your retirement
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
- Career growth and development
- Recognition and rewards programs
- Executive Committee Bonus plan
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.