Director of Sales and Marketing
The Director of Sales & Marketing manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress and ensuring that the hotel is competitively positioned within the marketplace.
What will I be doing?
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage hotel sales and marketing plans to ensure they accurately interpret and support the objective of the business and use these plans to focus the sales efforts for all market segments
- Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
- Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
- Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual monthly Forecast, Lead Management System and Booking Reports
- Actively participate and complete the preparation of the annual Sales and Marketing Plan, quarterly updates, and the complexed hotels’ annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
- Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
- Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to the existing and potential Guests
- Produce accurate and timely reports that meet the needs of the hotel and the management company
- Prepare and present, on a month basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
- Cooperate with other departments in the hotel, particularly Revenue and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
- Contribute to relevant management meetings to develop and implement sales and marketing initiatives
What are we looking for?
Innovative, action oriented individual able to identify and implement results oriented marketing strategies for the hotel.
Requirements:
- BA/BSc/Bachelor's Degree in Sales & Marketing/Tourism Management
- Minimum of five (5) years' experience in a similar capacity in the hotel industry
- Minimum of five (5) years' experience managing at least five employees
- Must reside full-time in Barbados
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!