Director, Global Amex Partnerships & Enterprise Marketing

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Lead and elevate our Hilton partnership offers, aligning with the American Express Enterprise team to execute.
• Responsible for all enterprise marketing offers & campaigns, including managing investment and budget.
• Primary contact for Hilton customer servicing and call center key initiatives.
• Manage all Hilton and American Express US Co-brand card agreements, ensuring contract adherence and SLAs are being met.
• Drive advocacy for co-brand strategic objectives and garner support across the Hilton enterprise, including working closely with leadership across Technology, Finance, Hotel Operations, and Brand.

How you will collaborate with others:

• Partner with cross-functional leaders internally as well as within American Express to collaboratively plan for, drive, and deliver the short, medium, and long-term success of the relationship for both organizations.

What projects you will take ownership of: 

• Oversee, foster, and grow the American Express Enterprise Partnership, including managing the strategy for Corp Card, Gift Card, and US Co-brand tri-party offers.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Ten (10) years of professional experience
• Four (4) years of experience in strategic planning/development
• Experience managing/leading large, enterprise-level partnerships
• Experience working in the financial or consumer packaged goods industries
• Experience leading and supporting the development of talent
• Proven expertise working in a global, matrixed organization
• Mclean, VA-based position (3 days in office on average)
• Travel up to 20%

It would be useful if you have:

• Master of Business Administration (MBA)
• Ten (10) years of hospitality, financial services, travel, or similar industry experience
• Co-branded credit card/card experience
• Understanding of the credit card landscape, inclusive of regulatory environment and industry norms, value prop development, card acquisition, card member servicing, early tenure card member engagement, card member retention, and card member value

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.