Director, Digital Transformation

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Support Senior Leadership and Finance team to develop multi-year digital roadmap securing proper IT budget and sanctioning for resourcing, project costs, and capitalization.
• Ensure the Change Management process aligns with Hilton Corporate audit, compliance, and risk activities.
• Set the requirements for effective and efficient workflow of the Change Management process lifecycle.
• Maintain and enhance a robust governance framework for managing digital solution changes.
• Review the change management and transformation processes to identify areas for optimization.
• Persuade and synchronize senior stakeholders within HSM and throughout the corporate landscape to embrace digital solutions that enhance Supply Management B2B process efficiency.
• Execute enablement activities with regional and global category management teams, utilizing state-of-the-art digital solutions to deliver exceptional experiences for our customers and business partners.
• Actively and proactively engage with diverse business units to achieve a unified agreement on business objectives.

How you will collaborate with others:

• Collaborate with project managers to identify change management requirements and execute process changes.
• Work with Digital Solutions, Strategy and Business Operations, and Business Performance leadership to articulate vision and build value proposition for overarching digital transformation strategy.
• Work with Data Lake team, Business Intelligence team, and Digital Experience team to define and refine the digital roadmap based on new business requirements and assess feasibility of emerging technologies to future-proof business requirements.

What projects you will take ownership of: 

• Oversee the Digital Solutions Change Management process, which includes change plans and communication plans, communicate changes, and develop training plans for new digital platforms and evolving systems.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Seven (7+) years of relevant working experience in forming technology roadmap strategy, implementing digital transformation, and driving organizational changes.
• Three (3+) years of experience in supporting Data Lake, Business Intelligence, Master Data Management, or Content Management System projects in complex environments.
• Two (2+) years of experience independently driving projects and initiatives.
• Demonstrate a strong understanding of SQL Server, Salesforce, Cloud Computing Platforms and APIs.
• Proficiency in Microsoft Office applications.

It would be useful if you have:

• Experience with strategy or management consulting
• Change Management Certification
• Project Management Certification
• Hospitality Industry experience
• Supply chain management knowledge

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.