Director Brand Manager, Hilton Hotels & Resorts

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Partners with the Global Brand Leader, Hilton Hotels & Resorts to develop short and long-term strategies and priorities for the brand, develops and leads project plans against these strategies by, developing clear timelines and supporting narratives, and working with functional partner groups to deliver on targets and objectives.
• Provides support in monitoring and driving performance against the top Key Performance Indicators (KPI's) for the brand; serves as thought partner to identify opportunities to do so.
• Proactively manages and executes day-to-day activities on all brand initiatives (i.e., development and pipeline, prototyping, brand positioning, product testing, marketing, food & beverage, owner profitability, commercial performance, field facing activities, innovation, sustainability, budget management, etc.).
• Represent the brand at important brand and milestone events (Hilton Worldwide Sales meetings, Groundbreakings, Key Brand Milestones).
• Works with Brand Operations, Owner Relations, Brand Performance Support (BPS), Relicensing Teams and Hilton University (HU) to manage brand product and service quality.
• Assists with Owner Advisory Council meetings, monitors evolving owner and brand needs as it relates to brand standards, guest experience, owner profitability; provides recommendations accordingly.
• Works with the Global Brand Leader, Development and Regional Brand Teams to review term requests, new deals, and conversion opportunities and providing brand guidance based on agreed upon brand guardrails.

How you will collaborate with others:

• Partner with regional and cross-functional leaders to execute brand plans. These leaders include teams from Development, Architecture & Construction, Design, Marketing, Operations, Commercial, Marketing, and Brand Performance Support. The goal of this partnership is to achieve performance goals.
• Partner with Brand Personality and Team Member Communications to amplify brand messages and important priorities to hotel leaders.

What projects you will take ownership of:

• Lead or support select category/enterprise initiatives (i.e. Future of Full Service) and represent the brand with cross-functional work teams.
• Lead important brand initiatives designed to elevate the appeal and distinction of the brand in a way that is representative of the brand's positioning and positively impacts guest experience and hotel P&Ls.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Seven (7) years of professional work experience
• Two (2) years of management experience
• Experience with complex projects and change management with multiple stakeholders and cross-functional teams
• Excellent public speaking skills
• Willingness to travel 30% (domestic and international)

It would be useful if you have:

• BA/BS or MS/MA/MBA
• Eight (8) or more years of professional work experience
• Three (3) years of experience developing annual plans, corporate budgets, narratives, project planning, forecasts and strategic roadmaps for large enterprises

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.