Coordinator, Sales Support (Group)

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will look like:

• Manage multiple groups and meeting space leads through Salesforce.
• Work as the dedicated follow-up for accounts and account owners, and support for both customers and hotels.
• Manage coverage for your Sales team to address out-of-office situations, customer and hotel needs, and support for accounts.
• Perform a daily review of available performance reporting focused on business demands and work on action plans to address opportunities within your respective Sales team.
• Manage different administrative and/or ad hoc projects.

How you will collaborate with others:

• Manage multiple groups and meeting space leads through Salesforce.
• Collaborate and create documentation for both internal and external customers.
• Participate in recurring, informative, team-building, and cross-team events with the sales teams.
• Partner with Commercial and IT teams on Sales system improvement testing.

What deliverables you will take ownership of:

• Participate in and help complete annual departmental objectives.
• Build ideas to troubleshoot the team's current stressors and contributors to work/life balance, and areas where time or resources are being wasted.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• One (1) year strong administrative and support experience
• Proficiency in Microsoft Office applications including advanced Excel functions (VLOOKUPS, Pivot Tables, etc.)
• Experience/exposure within the travel and/or sales support industry
• Work a hybrid work schedule with 3 days onsite in our Addison, TX office and 2 days working from home

It would be useful if you have:

• Experience with systems that power Hilton's sales infrastructure (e.g., Salesforce, Cvent)
• Fluent in English and Spanish (both written and verbal)

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.