Complex Revenue Manager - Embassy Suites Seattle Downtown Pioneer Square and Hilton Motif Seattle

Be at the center of Seattle’s dynamic hospitality market supporting two distinct, high‑profile Hilton properties—the modern, lifestyle‑driven Hilton Motif Seattle and the historic, high‑volume Embassy Suites by Hilton Seattle Pioneer Square.

This is a complex revenue management role designed for professionals ready to operate at scale. You’ll shape pricing and demand strategies across two unique assets, each with its own guest mix, demand patterns, and revenue opportunities all within one of the country’s most competitive urban markets. Located in the heart of downtown Seattle, these properties sit at the crossroads of tech, business travel, leisure demand, and major citywide events, offering constant variety and challenge.

The role provides high visibility, strong partnership with commercial and operations leadership, and the opportunity to make a measurable impact on performance and profitability. Ideal for revenue leaders who thrive on complexity, data‑driven decision‑making, and market‑level strategy, this role offers the chance to elevate your career while working within the strength, resources, and global reach of the Hilton portfolio.

This is more than a single‑property role, it’s an opportunity to prove your ability to drive results across multiple assets in a fast‑paced, high‑stakes market. In addition our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. The property also offers complimentary meals during shifts. We know that you’ll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!

A Revenue Manager is responsible for monitoring group and transient business thresholds within the five-year forecast to ensure measurable improvements for demand and availability in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Ideal candidates must possess the following:

• Strong and effective communication skills.
• Working knowledge of Excel including pivot tables and aggregating data.
• Previous hotel experience is preferred and within Hilton Hotels a plus!
• Candidates with previous Analyst experience highly desired.

Schedule: Monday through Friday with flexible office hours. May need to work some weekends as needed.

The hourly salary range for this role is $34.00 - $36.00 and is based on applicable and specialized experience and location.

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical Insurance Coverage – for you and your family.
• Vision, dental, life and disability insurance
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO) – you can accrue up to 18 days in your first year
• Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program.  Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).  
• Go Hilton travel discount program: 110 nights of discounted travel per calendar year
• Matching 401(k)
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Access to your pay when you need it through DailyPay

Other Compensation

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Complimentary meals in the Team Member Restaurant while on shift
• Complimentary use of on-site fitness facility outside of working time
• Monthly reimbursement of up to $100 for public transportation for the purpose of commuting to work

What will I be doing?

As the Revenue Manager, you will supply critical analysis on the effect of short-range decisions effecting occupancy, average rate and rooms profit goals within the current 53-week (Netrez/OnQ PMS) period. Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis. Specifically, you would be responsible for performing the following tasks to the highest standards:

Manage and maintain group and transient inventory controls:

• Daily review and implementation of room accommodation and rate inventory controls in Netrez / OnQ PMS and OnQ RMS. Includes weekly implementation of roll-in controls
• Ensure group inventory and cut-off dates are managed according to demand
• Implement all blackout dates in Netrez / OnQ and review monthly to determine if adjustments are needed
• Work with Director of Front Office to ensure that sellout strategies are in place, and OnQ PMS / Netrez are balanced daily
• Ensure OnQ FMS and General Ledger are balanced daily as it relates to past actuals

Develop, monitor and adjust sales and pricing strategies:

• Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control
• Provide a synopsis of results vs. decision from the previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment
• Daily review of Delphi/DMPE reports: GRC, Backlog Report (monthly), Daily Transaction reports and Overrides report. Address concerns and action plans with Director of Sales
• Develop annual transient pricing. Ensure pricing is consistent in all distribution channels (Netrez/OnQ PMS, GDS, Internet)

Provide critical analysis of strategies, room statistics and demand factors:

• Review end of month rooms statistics reports including FMS, Monthly Revenue Management Reports, STAR, HILSMART, Key Hotel Marketing Reports, Report of Operations, and provide critical analysis on performance vs. forecasts and results of implemented strategies
• Conduct displacement analysis of group business, as needed, to determine impact potential business will have on RevPAR
• Review all tentative and definite group bookings, to ensure that they support implemented strategies
• Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed
• Analyze past and present trends and make recommendations for future strategies

Forecasting:

• Prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget using OnQ RMS, Excel, OnQ FMS, Delphi/DMPE, and Netrez/OnQ PMS

Competitive and Demand Analysis:

• Review all competitive shops on a consistent basis (at least once per week) and identify selling strategies and market trends
• Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators
• Maintain historical data on events and performance on any promotions during these demand-generating events