Cluster Sales Manager - MICE

What will I be doing?

As a Cluster Sales Manager – MICE, to manage the MICE Sales office to develop future and repeat business by converting customer enquiries into confirmed sales for both hotels. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Maximize all MICE Sales revenue opportunities
• Manage the department's day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events spaces
• Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotels, and manage the departments' adherence to achieving that strategy•
• Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
• Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
• Ensure the MICE Team Member/s are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Build strong relationships with customers, Guests and Team Member/s in order to gain full understanding of their needs and work to serve them effectively
• Assist in the recruiting, managing, training and developing of the Team
• Participate in the organization of hotel promotional activities
• Excellent command of written and spoken Turkish & English

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!