Cluster Marketing And Communications Executive Cum Admin Support - Tru by Hilton
Position Purpose
The Cluster Marketing and Communications Executive cum Admin Support plays a dual role in driving brand visibility and ensuring smooth administrative operations across the cluster. This position is responsible for producing brand-compliant visual content, managing social media engagement, and supporting the Cluster Commercial team with essential administrative functions.
Duties & Key Responsibilities
Marketing & Communications
Design basic graphic materials (e.g., flyers, posters, digital assets) requested by Operations and Commercial teams to support business initiatives.
Ensure all designs adhere to Hilton brand standards and guidelines set by the Brand Management team.
Manage social media accounts for hotels within the cluster, including:
Planning and executing campaigns aligned with business goals.
Posting approved content and visuals.
Engaging with followers and responding to inquiries.
Monitoring performance metrics and suggesting improvements.
Administrative Support
Draft customer proposals and contracts in coordination with the Commercial team.
Prepare travel authorization documents and assist with business trip arrangements.
Process expense claims for the department in a timely and accurate manner.
Manage stationery inventory and place orders to ensure operational efficiency.
Support ad hoc administrative tasks as required by the Cluster Commercial Director and team
Qualifications
Bachelor’s degree in Marketing, Communications, Business Administration, or related field.
1–2 years of experience in marketing, graphic design, or administrative support (hospitality experience preferred).
Proficiency in graphic design tools (e.g., Canva, Adobe Illustrator, Photoshop).
Familiarity with social media platforms and content scheduling tools.
Strong organizational and multitasking skills.
Excellent communication in both Vietnamese and English.
Attributes
Creative mindset with attention to detail.
Proactive and collaborative team player.
Ability to work independently and manage multiple priorities.
Passion for hospitality and customer engagement.