Catering Sales Manager - Weddings (Conrad Singapore Marina Bay)
Overview of Role
A Catering Sales Manager with Conrad Hotels and Resorts manages the Catering Sales operations to actively convert customer enquiries into confirmed sales.
What will I be doing?
As a Catering Sales Manager, you will manage all aspects of Catering Sales operations including the sales of wedding & social banquets. The Catering Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Maximise all Social and Wedding events revenue opportunities
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments adherence to achieving that strategy
- Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
- Maximize all function venues within the hotel and develop outside catering opportunities through revenue generation activities
- Work closely with F&B Operations & Kitchen team in order to look for new opportunities and ensuring that service standards are delivered or curating new menus as and when required
- Ensure that Delphi standards are adhered by keying in accurate data into the system
- Cross-sell F&B outlets where the opportunity arises
- Ad-Hoc projects
- Organize hotel promotional activities
- Performs other duties and responsibilities as assigned or required by the management
What are we looking for?
A Catering Sales Manager, serving Hilton Worldwide Brand hotels and vacations, is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Experience in social & wedding sales
- Excellent selling capability
- Excellent organisational and planning skills
- Accountable and resilient
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems
- Previous experience in the same or similar role
What benefits will I receive?
Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.