Casual Membercare Assistant

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!

 Hourly Rate of £12.71 per hour 

A WORLD OF REWARDS

• We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost

• Opportunity to work additional hours when you can

• Free and healthy meals when on duty

   

• Modern and inclusive Team Member’s areas

A Membercare Assistant is responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience.

What will I be doing?

As a Membercare Assistant, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

• General cleaning of all areas
• Deep cleaning around the club
• Report lost property, accidents, maintenance issues, or other incidents
• Ensure guests are welcomed and prompt assistance provided when needed
• Maintain professionalism with members at all time
• Ensure compliance with all health and safety regulations

What are we looking for?

A Membercare Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong interpersonal skills
• Committed to delivering a high level of customer service
• Ability to work in a consistently professional and helpful manner
• Excellent grooming standards
• Preferably experience in leisure operations or leisure centres
• Strong attention to detail
• High standards of cleanliness
• Previous cleaning experience
• Reliable and punctual

EVERY JOB MAKES THE STAY.

 At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company