Barista at Waldorf Astoria Dubai International Financial Centre
A Barista at Waldorf Astoria Dubai International Financial Centre engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality.
What will I be doing?
A Barista at Waldorf Astoria Dubai International Financial Centre will be responsible for delivering high-quality coffees to our guests while serving them in a friendly, efficient manner and maintaining a clean and safe work environment, ensuring that guests feel welcome, comfortable, and well attended to at all times. Your role is pivotal in upholding Forbes Five-Star standards by anticipating guest needs and delivering exceptional, memorable experiences.
· Take coffee orders from guests and the F&B service team.
· Prepare and serve coffees consistently with the hotel standard drink recipe.
· Assist in other beverage orders and preparation as required.
· Prepare different kind of latte art for coffees with creativity and style.
· Maintain glasses and other items in attractive and functional manner to support efficient drink preparation and promotional suggestion.
· Present drinks menu, make specific recommendation and answer question about beverages.
· Responsible for restocking and replenishment of bar inventory and supplies.
· Clear and reset tables in the bar as required.
· Record drinks order accurately.
· Assist in creating and implementing standard coffee recipes for the outlets.
· Conduct coffee trainings for the F&B team as required.
· Maintain a friendly atmosphere and deal efficiently with any problems that may arise
· Be passionate about customer service with the capability of delivering exceptional hospitality to our guests.
· Assist the dining area if needed during busy operation.
What are we looking for?
A Barista at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the following skills and characteristics:
· Previous experience as Barista.
· Experience in Latte Art.
· Exceptional personal presentation and communication skills.
· Flexibility to respond quickly and positively to a range of work situations.
· Passion for delivering exceptional levels of guest service.
· Attentiveness and patience.
· Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment and under pressure remaining calm, professional, efficient, detail-oriented and courteous.
· Team spirit and the right attitude.
· Flexibility to work on different shifts.
· Must have the physical abilities to carry out the functions of the job description.
· Ability to comprehend and communicate in fluent English.
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!