At Hilton, we are committed to delivering exceptional Food and Drink experiences across our bars, restaurants, and in-room dining. As a Barista, you will be responsible for preparing and serving coffee-based drinks and creating memorable guest experiences. With a focus on hospitality, accuracy, and efficiency, you will play a key role in delivering Hilton’s world-class standards in every cup.
Position Title: Barista
Location: İstanbul
Company: Hilton – Türkiye
Job Type: Full-Time
Salary: Competitive, with benefits package
ROLE OVERVIEW
We are looking for a guest-focused Barista who is passionate about coffee, tea, and creating exceptional experiences. You will ensure all drinks are prepared to the highest standards, communicate effectively with the service team, and provide personalised service that reflects Hilton’s commitment to excellence.
KEY RESPONSIBILITIES
- Welcome and build rapport with guests to create memorable first impressions.
- Prepare and serve a variety of coffee-based drinks using manual and automatic equipment.
- Prepare and serve quality teas and botanicals with knowledge of flavours and benefits.
- Ensure all dietary requirements, allergies, and modifications are handled with care.
- Work closely with the service team to ensure orders are correct and delivered promptly.
- Train service team members on coffee types, brewing methods, and beverage knowledge.
- Resolve guest complaints quickly and professionally, with support from the Bar Supervisor.
- Maintain cleanliness, grooming, and presentation of guest and work areas in line with Hilton standards.
- Monitor stock and replenish supplies as needed; maintain barista equipment to the highest standards.
- Keep up to date with coffee trends and brewing techniques.
- Support upselling of coffee, tea, and signature drinks.
IDEAL CANDIDATE PROFILE
- Previous experience as a Barista or in a similar F&D role, preferably in a luxury hotel.
- Strong knowledge of coffee origins, roasts, blends, and flavours; latte art skills are an advantage.
- Customer-focused with excellent communication skills in English and Turkish.
- Strong attention to detail and ability to multitask under pressure.
- Positive team player with flexibility and adaptability.
- Knowledge of POS systems and Hilton barista standards is advantageous.
WHAT ARE WE LOOKING FOR?
Since being founded in 1919, Hilton has been a leader in hospitality. We continue to innovate and deliver exceptional service, and we look for team members who demonstrate our Values:
- Hospitality – Passionate about delivering exceptional guest experiences.
- Integrity – Always doing the right thing.
- Leadership – Leading in service excellence and team collaboration.
- Teamwork – Supporting and working effectively with colleagues.
- Ownership – Taking responsibility for actions and outcomes.
- Now – Acting with urgency and discipline.
WHY JOIN US?
- Be part of a world-class F&D team at an iconic Hilton property.
- Supportive and dynamic environment where your role enhances the guest experience.
- Career development opportunities within Hilton’s global network.
- Competitive salary and comprehensive benefits package.
- Access to training and personal development through Hilton University.
- Be part of the world’s leading hospitality company.
Work Location: Hilton İstanbul Bosphorus
Expected Start Date: October 2025