Banquet Supervisor
A Banquet Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Team Member experience while assisting with meeting department targets.
What will I be doing?
As a Banquet Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Team Member experience. A Banquet Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Supervise Conference and Banqueting operations. Plan, organize, and control the daily operations
- Communicate and delegate in line with daily function sheets
- Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
- Welcome guests in a polite and friendly manner. Manage guest queries in a timely and efficient manner
- Follow cash handling procedures
- Ensure cleanliness of work areas
- Ensure compliance of brand standards
- Represent needs of the team
- Assist Food and Beverage with achieving financial targets
- Assist Conference and Banquet Manager with training and developing the team
- Assist with annual and mid-year appraisals with team members under your responsibility
- Comply with hotel security, fire regulations and all health and safety legislation
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Banquet Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous Conference and Banquet experience
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience in the hotel industry
- Experience in supervising and/or delegation
- Willingness to develop team members and self
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!