Associate Field Services Technology Manager
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- This is a hotel-based position, and you will represent Hilton IT by attending Hotel Operations Meetings.
- You will help provide 7-day coverage at the property with 4 day work weeks on 10 hour shifts. You also be part of a rotating on-call schedule with the other IT staff on site.
- Interact with hotel team, and if necessary, hotel guests/clients, to provide solutions and deliver Hilton's Customer Promise by supporting the technology needs of business operations.
How you will collaborate with others:
- Project management experience implementing and leading departmental processes, procedures, and objectives to ensure success.
- Collaboration that brings positive partnerships with vendors, corporate IT teams, and hotel Team Members.
- Problem solvers, who guide the department's progress and who advise on important issues to facilitate the way we make decisions.
- Supporters of ongoing training and building a Culture of Learning.
What deliverables you will take ownership of:
- IT CapEx projects for the hotel including network upgrades, server/workstation refreshes.
WHY YOU'LL BE A GREAT FIT
- Professional work experience in Technology or related field
- IT work experience in Hospitality
- Travel up to 25%
It would be useful if you have:
- Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
- Three (3) + years of professional work experience in Technology or related field
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.