Assistant Restaurant Manager - Hilton Des Moines Downtown
The Hilton Des Moines Downtown is a bright and modern hotel in step with the tech-centric area. Part of the Des Moines Skywalk system, the hotel is connected to the Iowa Events Center – perfect for convention attendees – and offers quick access to offices, local dining and Des Moines attractions. Guests are offered plenty of conveniences for their stay, including a signature restaurant, indoor pool, fitness center, 330 guest rooms and 19,338 sq. ft. of stylish event space.
The Food and Beverage department is adding to their team! They are looking for an Assistant Restaurant Manager. The ideal candidate will have 2 + years of supervisory experience within restaurants or banquets, a positive attitude, and guest service focused. This is a great opportunity to be a part of an amazing team, work in a vibrant downtown city hotel, and grow your career within Hilton!
What will I be doing?
As an Assistant Restaurant Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward
- Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
- Assist in recruiting, interviewing and training team members
- Act in the absence of the manager, as needed
What are we looking for?
QUALIFICATION STANDARDS
EDUCATION
High School graduate or equivalent required.
Four year college degree in Hotel and Restaurant Management preferred.
EXPERIENCE
At least two years experience in related field required.
At least five years experience in related field preferred.
LICENSES OR CERTIFICATES
Food Service Sanitation certification. Alcohol Service permit (if state required). CPR certification preferred.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!