Assistant Manager Human Resources

An Assistant Human Resources Manager is responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience while assisting with Human Resources strategy.

What will I be doing?

As the Assistant Manager HR, you will be responsible for performing the following tasks to the highest standards:

·       Supervise team members in the HR office, ensuring the department’s daily operation is running smoothly and team members adhere to set disciplines.

·       Liaise with local government authorities regarding labor law, labor relations and arbitration cases.

·       Prepare procedures released concerning labor contracts for team members.

·       Develop and maintain the team member relations programs, including social and sports activities, service award programs, and employee counseling to increase team members’ satisfaction.

·       Take charge of recruitment according to hotel business requirements and the manning situation.

·       Handle the check in / out for team members. 

·       Supervise and check all records on sick leave, medical expenses, misconduct and the personnel action form.

·       Supervise and support the HR team to manage the team member facilities.

·       Maintain safety and cleanliness of work areas and team member areas, including but not limited to the team member restaurant and locker rooms.

·       Supervise and support the HR team to maintain the smooth operations of Compensation & Benefits.

·       Strictly adhere to and ensure the security and confidentiality of the HR department.

·       Assist Director of Human Resources in preparing and managing the department’s budgets, monitor, analyze and report variations from the budget.

·       Initiate any new and improved systems / procedures to be implemented to upgrade all personnel filing systems and records.

·       Handle arbitration cases to protect the hotel’s benefits.

·       Handle team members’ complaints and communicate with other departments.

·       Oversee HR audits and standardize HR operations.

·       Build HR policies and procedures to increase the efficiency of the department.

·       Build an environment of support with other departments.

·       Carry out manning analyses, exit interviews and turnover analyses.

·       Ensure that team members maintain a high standard of personal appearance and hygiene, adhering to the hotel and department’s grooming standards.

·       Conduct HR related market surveys to promptly adjust strategy.

·       Handle foreigner work permits and visa application.

·       Discipline team members.

·       Assume the duty of the Director of HR during his / her absence.

·       Adhere to the hotel’s security and emergency policies and procedures.

·       Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.

·       Carry out any other reasonable duties and responsibilities as assigned.

·       The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.