Assistant Groups, Conferences & Events Manager - Conrad Abu Dhabi Etihad Towers

As Assistant GC&E Manager, you will analyze market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

will be responsible for performing the following tasks to the highest standards:

·        Handling all events / groups details and complete planning for rooms events and groups

·        Observing the team activities within the departments and communicate with the GC&E Sales Manager

·        Gives out availability and rates for rooms and banquet events in line with targeted selling strategy for

·        Handling site visits with potential or actual clients.

·        Takeover group/event files according to suprevisor’s orders.

·        Revise group contract /or issue contract addendum for the client and ensures the revised proforma invoice is sent on time

·        Prepares the group file with all details.

·        Communicating all event and group details with operational departments by leading weekly BEO meetings and hotel systems pro-actively. (Distributing BEO’s and Group Instruction Sheets)

·        Managing group blocks, entering rooming lists to system.

·        Conducting Pre-con meetings with organizers and all operation departments in the hotel

·        Following up deposit payments as per contracted terms.

·        Cooperation with finanace team in order Invoices to be issued with correct back up.

·        Collecting feedback from client about experience and share with relative departments for developments/appriciations.

·        Develop and maintain excellent product knowledge and use it to deliver the benefits of the product to the client

·        To obtain full knowledge of Competitors products to understand the market place

 

Daily Tasks

·        Releasing BEOs

·        Inserting rooming lists + releasing GIS

·        Site inspections of definite events / groups

·        Applying for DTCM permits

·        Collecting & follow up on deposits

·        Final invoices & billing

·        Commission invoices

·        Applying Hhonors points

·        Pre-con meetings with organizers

·        Weekly BEO meetings with Ops teams

·        BBOB activities when required

·        Sales calls when required

·        Finalize groups in-house and close pay master after group checkout