Assistant General Manager (Task Force) - Hampton Inn & Suites Mt. Pleasant IOP
As the Task Force Manager, you would be responsible for reporting to the hotel within the Region that requires additional support in their daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Serve and act as the General Manager in his or her absence
- Ensure guest and team member satisfaction
- Support the hotel in various positions and shifts. Flexible schedule a must!
- Support General Manager through Day to Day Operations.
- As required -recruit, interview and train team members
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
Basic Qualifications:
- 1 year Hotel leadership experience at a property with 100 rooms or greater
Preferred Qualifications:
- Prior Hotel Hospitality Manager experience
- Local market expertise
- Hilton brand experience
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!