Assistant Front Office Manager - Waldorf Astoria Las Vegas

What are we looking for?
 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Requirements

Mandatory
•    1 year of management experience within a luxury environment
•    Strong verbal and written communication skills in the English language 
•    Ability to multi-task 
•    Fully flexible schedule with ability to work all shifts (including overnight) with varied days off
•    Strong knowledge of front office operations, including cashier and reception 
•    6 months of Front Services experience (Valet, Bell, or Doorperson) in either a line-level or supervisory capacity
•    Ability to work well in a team environment 
•    Ability to stand for extended periods of time 
•    Computer literacy which is not limited to: Excel, Power Point and Word 
•    Professional appearance and demeanour

Preferred:
•    Bachelor's degree in Hospitality Management or a related field 
•    2 years of management experience within Front Office 
•    Fluency in a secondary language
•    OnQ Experience

Each of the items listed is considered an essential function of the position.  However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position.  The Company reserves the right to alter the duties and responsibilities of the position.  
It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company.  Employees or applicants should direct requests for accommodation to Director of Human Resources.

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!