Assistant Food and Beverage Manager - Hilton Aruba Caribbean Resort & Casino

Support the Food & Beverage Manager in overseeing the daily operations of all Food & Beverage outlets, including restaurants, bars, banquets, and room service. Ensure consistent delivery of high-quality service, adherence to standards, and achievement of financial goals through strong leadership and efficient operational management.

What will I be doing? 

You will assist in coordinating staffing schedules, monitoring performance, and maintaining service excellence while controlling labor and product costs. In this leadership role, you will actively engage with guests to ensure their expectations are met or exceeded, promptly address concerns, and contribute to a culture of continuous improvement and team development. Key responsibilities include:

• Oversee the daily operations of all Food & Beverage outlets, ensuring adherence to service standards and operational procedures.
• Lead and support Supervisors and front-line team members to deliver consistent and engaging guest experiences.
• Monitor guest feedback and implement improvements in service delivery and team performance.
• Assist in inventory management, procurement, and cost control initiatives to support departmental financial targets.
• Ensure all areas comply with health, safety, and sanitation regulations and maintain operational readiness.
• Participate in departmental planning, including staffing, scheduling, training, and event coordination.
• Collaborate with the Food & Beverage Manager to implement marketing initiatives, seasonal promotions, and special events.
• Maintain open and effective communication across departments to ensure operational synergy and service excellence.
• Conduct regular inspections of F&B venues to ensure cleanliness, presentation, and maintenance needs are promptly addressed.
• Uphold Hilton’s brand values and lead by example to promote teamwork, professionalism, and guest-centric service.
• This role requires a proactive and hands-on leader who thrives in a dynamic environment, is passionate about hospitality, and is committed to delivering results through people development and operational excellence.
• Coordinate and oversee the performance of the Bar Prep Specialist to ensure quality, consistency, and readiness of beverage offerings across all outlets.

In addition to the core responsibilities, the Assistant Food & Beverage Manager is expected to contribute to broader hotel objectives by performing a variety of supportive functions. These tasks may vary based on business needs and are essential to the department’s success and the overall guest experience. Additional functions may include, but are not limited to:

• Participate in the Manager on Duty (MOD) rotation, which may require evening, weekend, and holiday coverage.
• Attend and actively contribute to departmental and operational meetings.
• Support the preparation of forecasts, reports, and analysis related to revenue, costs, and labor productivity.
• Assist in the planning and execution of special events, VIP functions, and group operations.
• Engage in community and public relations initiatives representing the hotel’s Food & Beverage offerings.
• Ensure the cleanliness, safety, and organization of all work and storage areas.
• Complete additional duties as assigned by the Food & Beverage Manager or hotel leadership.
• Demonstrate leadership and accountability that motivates team members to meet and exceed service expectations.