Assistant Director of Commercial - Waldorf Astoria Maldives Ithaafushi

Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep. Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 117 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.

Once you get a glimpse of this one of its kind resort, you know you arrived to a sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.

Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?

What are we looking for?

The Assistant Director of Commercial serviing Waldorf Astoria Maldives Ithaafushi supports the Director of Commercial in developing both long-term strategies and short-term tactics aimed at increasing the hotel’s RevPAR. This role relies on internal and external market intelligence to make informed decisions, optimize existing demand streams, and identify opportunities to generate additional demand, with the objective of achieving the budgeted Revenue Market Share Index.

The Assistant Director of Commercial will also analyze Spa and F&B performance to identify opportunities to enhance revenue and profitability. In addition, the role includes direct responsibility for training and managing the Reservations team, as well as deputizing for the Sales team when required. 

What will I be doing? 

• Support preparation of revenue management reports for room revenue.
• Attend departmental meetings and communications.
• Assist in implementing hotel sales strategies to achieve revenue targets.
• Analyze Spa and F&B performance to improve revenue and profitability.
• Lead the hotel’s revenue management function.
• Ensure accurate reporting and analysis for decision-making.
• Implement competitive pricing based on demand forecasts.
• Manage room inventory and prevent overbooking.
• Maintain updated systems, rate codes, and inventory controls.
• Prepare and review occupancy and average rate forecasts regularly.
• Conduct and lead revenue meetings with departments.
• Recommend strategies during low demand or slow periods.
• Support Commercial Director in maximizing revenue and yield.
• Use data analysis to drive pricing, distribution, and strategy decisions.
• Evaluate past strategies and contribute to future planning.
• Conduct displacement analysis to optimize market mix.
• Monitor use of revenue systems and tools for effectiveness.
• Ensure data accuracy, cleanliness, and integrity across systems.
• Train Front Office staff on correct procedures for data accuracy.
• Coordinate with RMCC on rate strategies, promotions, and reporting.
• Manage OTA performance, digital strategies, and online visibility.
• Support Spa and F&B with pricing strategies, budgeting, and forecasting.
• Assist in annual business planning and profitability improvement.
• Maintain knowledge of systems, tools, and technical processes.

• Train teams, ensure compliance, maintain relationships, and handle additional duties as assigned.