Assistant Director of Catering and Events - Conrad NY Downtown
The stunning Forbes 4-Star Conrad New York is looking for a Assistant Director of Catering and Events to join the leadership team!
Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining.
In this role, you will be supporting the Director in many areas such as coaching and mentoring the team as well as forecasting, budgeting and goal setting.
The ideal candidate will have at least three (3) years Hospitality related experience at manager level with a minimum of one (1) year of project management or management experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems (Delphi.fdc)
- Significant experience in revenue management or a similar analytical role
- Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
- Union experience is preferred
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What will I be doing?
As the Assistant Director of Catering, you will lead the growth and development of targeted market segments by cultivating new client relationships, negotiating proposals and contracts, and securing business opportunities. You’ll play a key role in crafting innovative menus and event concepts that enhance guest experiences and drive revenue. Maintaining strong connections with existing corporate and social clients will also be essential. In this role, you’ll collaborate closely with the Director of Catering & Events to deliver exceptional guest service, foster team engagement, achieve financial goals, and champion strategic leadership, talent development, cultural excellence, innovation, and seamless event execution. You will also serve as a representative and support system for the Director of Catering & Events when needed.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
STRATEGY:
Drive innovation and creativity within event delivery
Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
Actively support the sales process.
LEADERSHIP:
Support leadership and direction in all Catering matters.
Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
Participate or represent Hilton in industry social/meeting/events professional associations
CULTURE:
Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline
Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs
Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
Be an ambassador for customer service.
TALENT:
Motivate and provide a work environment in which team members are productive
Listen and respond to team members needs while having an open-door policy
Manage group and interpersonal conflict effectively
CATERING OPERATIONS EXCELLENCE:
Assist to ensure the proper use of all function space, exhibit hall, and event spaces
Assist to manage supplier and vendor relationships
Possess subject matter expertise and ensure standards/practices
Assist in the development and management of departmental budgets
Assist in short, medium, and long-term forecasting and actual cost reporting for events
Assist to ensure proper staffing for the needs of the business
Assist to integrate current trends in event management and design
Participate in customer site inspections and assists with the sales process as necessary
Salary range: $100k – $130k, commensurate with experience.
What are we looking for?
• Minimum Years of Experience: three (3) years Hospitality related experience at manager level.
• Minimum of 1 year of project management or management experience.
• Other requirements: Travel percentage: 10%
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems (Delphi.fdc)
• Significant experience in revenue management or a similar analytical role
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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