Assistant Back of House Manager
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
- Competitive Salary
- Service charge
- Free and healthy meals when on duty
- Complimentary access to wellness facilities, featuring a pool, gym, sauna and steam room
- Team events and initiatives such as cinema visits or staff parties, team treats and wellness days
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Peoples pension with employers contribution
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Guest Experience Day after successfully passing probation
An Assistant Back of House Manager oversees and is responsible for training, budgeting, and developing relationships that deliver an excellent Guest and Member experience while managing stock, suppliers, and the team.
What will I be doing?
- Responsible for the Back of House Department and ensuring consistently high standards
- Manage, train and develop the Back of House team
- Ensure crockery, cutlery and glassware are ordered and controlled in line with business levels for both conferences/events and transient customers
- Control stock levels and complete stock takes to ensure minimum stock losses
- Manage stock ordering to ensure par levels are maintained
- Understand stock loss occurrences and implement measures to prevent losses
- Ensure back-of-house areas are maintained to the highest cleanliness standards
- Raise all purchase orders in line with business forecasts and reconcile invoices regularly
- Liaise with suppliers to ensure the best quality products are received within budget
- Manage forecasts, budgets and capital equipment requests
- Ensure team members adhere to all Health and Safety and Hygiene Regulations
- Work with all departments, including finance, to ensure good working relationships
- Carry out any other reasonable task set by the Hotel's Management
What are we looking for?
- A baseline understanding of IT systems
- Excellent organizational and planning skills
- Good communication skills
- Ability to work under pressure on my own or in teams
- Flexibility to respond to a range of various work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in the same or similar role
- Experience in the hotel/leisure industry Previous experience in the same or similar role as well as experience in the hotel or leisure industry is a plus
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
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