Analyst, Hilton Honors Loss Prevention & Compliance

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Ensure hotels are properly reimbursed for hotel rewards, analyze and research reimbursement reports, critical metrics and resolve hotel reward reimbursement issues.
• Assist with multiple SOX controls, including preparing and presenting comprehensive documentation at assigned intervals, meeting tight deadlines at month and quarter end
• Conduct scheduled and ad-hoc audits of loyalty program data as required by the business, including sampling of operational workstream data, especially manual processes
• Support loyalty program compliance activities, including the proper setup and application of reward reimbursement models, taxes, resort fees, and brand/region-specific pricing
• End-of-month processing will require some nighttime hours during the days around month-end. Occasional weekend or holiday hours required when the month ends on or around a weekend or holiday.

How you will collaborate with others:

• Work with the leadership team, loyalty operations team, and multiple cross-functional teams
• Work with Hilton's tax and finance teams to determine appropriate policies for unique hotel tax situations
• Attend weekly team meetings and several quarterly department meetings.

What projects you will take ownership of:

• Develop and apply methods to QA our reward stay reimbursement calculations and resolve help resolve issues
• Support audit and documentation process for monthly and quarterly compliance requirements

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Three (3) years of professional experience in an analytical role.
• Advanced Excel (can maintain complex spreadsheets) understanding.
• Understanding of the basic financial concepts and terminology (calculate percentages)
• Professional experience conducting audits or other compliance activities

It would be useful if you have:

• BA/BS Bachelor’s Degree in the Analytical or Management fields
• Hospitality industry experience

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.