Administrative Assistant, Banquets - Waldorf Astoria New York
After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Want to learn more? Hotel Website, Instagram, Facebook, YouTube
Classification: Full-Time
Shift: Various – must be available weekdays, weekends, and holidays.
Pay Rate: The pay rate for this role is $40 - $42 per hour and is based on applicable and specialized experience and location.
What will I be doing?
The Banquet Administrative Assistant provides essential support to the banquet and catering departments by managing administrative tasks, coordinating event logistics, and ensuring smooth communication between departments and clients.
Key Responsibilities
- Prepare and post in Banquet officer banquet event orders and diagrams (BEOs)
- Maintain calendars and files for catering and banquet events
- Answer and route calls, manage inquiries, and maintain client communication
- Organize and maintain event files and documentation
- Assist with day-of-event coordination, including setup and guest relations
- Order and manage office supplies and catering materials
- Process purchase orders and vendor/client invoices
- Create and distribute daily, weekly, and monthly event reports by 2pm each day
- Prepare weekly payroll for Banquet Servers, Bartenders and Houseman
- Process banquet checks
- Banquet Server Scheduling
Skills & Qualifications
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook); catering software experience is a plus
- Ability to work independently and manage multiple projects under tight deadlines
- Professional demeanor and attention to detail
- Prior experience in hospitality or administrative roles (2–3 years preferred)
Work Environment
- Office-based with occasional event-day support on-site
- May require lifting up to 25 lbs. and standing/walking for extended periods
- Business attire expected; professional appearance required
The rate of pay for this role is $40.00 - $42.00 and is based on applicable and specialized experience.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment.