Account Director, International MICE (based in Tokyo)

What are we looking for? 

The Account Director must possess the necessary knowledge, skills, and abilities to perform the essential job functions.: 

• Excellent communication skills, including presentations, written and public speaking.
• Good understanding of sales processes, tools, measurements, and systems.
• Good knowledge of market segments and pricing strategies.
• Understanding of competition and marketing strategies.
• Strong account management skills.
• Strong persuading and influencing skills.
• Ability to direct collaboration among cross-functional teams, including external resources.
• Ability to analyze departmental financial data to make strategic and tactical decisions.
• Leads by example to resolve conflicts, introduce change, and ensure collaboration among others.
• Demonstrates the highest standards of ethical behavior and absolute discretion with sensitive information.
• Ability to take initiative to identify, prioritize, and implement actions required to achieve functional goals.
• Strong problem-solving skills, including the ability to address any issue in collaboration with others, identify and prevent potential problems, and develop problem-solving skills in others.
• Ability to provide development and mentoring to others.
• Budget development and management skills.
• Ability to work independently and manage the work of others.
• Ability to deliver performance feedback to subordinates to improve overall performance.
• Ability to adjust plans and priorities as situations change.
• Prioritizes, organizes, and uses a systematic approach to get things done.
• Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions.
• Self-reliant, working with minimal control and direction.
• Takes calculated risks to achieve results in consultation with immediate supervisors and other relevant team members.
• Contributes and is effective when team working with peers.
• Has good relationship management skills and presents the appropriate professional image to customers and external contacts.
• Can handle more than one task/situation at a time. 

Required Qualifications:

• University degree or equivalent work experience
• Significant customer-facing, revenue-generating, and management experience
• Proficiency in Microsoft Office applications
• Experience working in multicultural or international setting
• Proficient in English, conversational Japanese

Preferred Qualifications: 

• An advanced degree is preferred
• Hospitality industry experience in Sales, Marketing, Revenue or Operating roles is desirable
• In-depth knowledge of the inbound International MICE Market and destination marketing is necessary
• International experience is advantageous
• Conversational Mandarin is preferred

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!