总经理 - 上海高铁东站希尔顿花园酒店

What are we looking for?

A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•            Degree or diploma in Hotel Management or equivalent.

•            10 years related work experience.

•            Experience as General Manager or Director of Operations within a similar quality hotel.

•            Possess strong commercial acumen, with experience in increasing profitability.

•            Experience in managing budgets, revenue proposals, and forecasting results in a similar sized property.

•            Possess excellent leadership and communication skills, persuasive and assertive in negotiations.

•            In-depth knowledge of the hotel / leisure / service sector.

•            Use customer feedback to activate long-term improvements in products and services.

•            Communicate clearly and concisely, both verbally and written, displaying confidence in communication to a wide range of audiences.

•            Able to present information in a professional and open manner.

•            Invest time in building valuable business relationships with people e.g., colleagues, customers and owners.

 •           Diplomatic in difficult situations and able to build trust. Approachable and shows empathy towards colleagues and customers.

•            Adaptable to multiple styles and aware of cultural differences.

•            Able to consider a wide range of alternatives when making decisions and willing to commit to firm, unambiguous and sound decisions.

•            Entrepreneurial, continually spot opportunities to increase revenue or reduce costs in the context of a changing business environment.

•            Understand that financial success is underpinned by a balanced approach to the business through focus on quality, people and customers.

•            Establish a clear long-term vision through an understanding of the local marketplace / business plan and in the context of company-wide objectives.

•            Has the tenacity to achieve challenging targets, does not give up when faced with setbacks, remains calm and focused under time pressure and when dealing with difficult or confrontational situations.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!