Frequently Asked Questions
We want to make sure this page is relevant to you.
Hello! Below are some questions asked by our employees. Below are questions often asked by users like yourself. Below are questions asked by recruiters and admins.
Applying for Jobs
How do I apply?
Starting your application is easy!
Here are three quick steps to follow:
1. Find the job you want to apply for.
You may have already been directed straight to a job from a link sent by a friend. You can also search all job openings on the homepage.
2. Click "Apply for Job".
A window will pop up asking you to input your first name, last name, and email address. If you were referred, this will be denoted.
3. Start your application!
Fill in your full name and email address, and hit "Start Your Application". You"ll then be redirected into Hilton"s careers site to fill out the remainder of your information.
Sharing Jobs
How do I refer my friend?
Referring your friends is easy with Social Sourcing!
In fact, there"s two ways to share:
1. Share at any time!
When logged in, you can copy the URL in your browser and paste it in a message to your friend.
Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.
2. Share a specific job.
When logged in, click "Recommend Job to Friend" on the job's detail page. From there you can share the job on Facebook, LinkedIn, or Twitter
Copy and paste your unique referral link into an email if you prefer not to use social networks.
(the available social networks may be different than pictured)How can I track my referral?
Tracking your referrals:
1. After sharing your unique referral link, your friend/contact will enter the site as a referral from you.
2. Once your referral starts their application, you will receive an email notification making you aware of their activity.
3. Within this notification you will be presented with the option to share your insight regarding the candidate. This endorsement will go to The Hilton Recruitment Team.
4. Should you wish to follow-up further on the applicant's status, you will need to reach out to the appropriate Hilton Recruiter and/or Hiring Manager.
What does my social network post look like?
Social Network Posting:
What do my Facebook posts look like?
What does my LinkedIn post look like?
What do my tweets look like on Twitter?
Can I upload my friend's resume?
Uploading a Friend's Resume:
You sure can! Each position on the Social Sourcing site has an "Upload Friend's Resume" button. Clicking this will prompt a window to appear, requesting certain information about your friend. Fill that out, upload their resume, and submit.
Once you've done that, an application will be started on their behalf with you tagged as the referrer. They'll receive an email allowing them to continue the process, while you'll be able to endorse the candidate, providing more insight to recruiters.
What are the "Top Referrers"?
Social Sourcing Top Referrers:
How do I become a "Top Referrer"?
The simple answer is... recommend jobs!
Each Social Sourcing user is given a score based on their activity. Points are awarded for sharing links, generating clicks, and/or getting someone to apply.
To view your stats, check out your referral activity on the portal page.
What if I don't want to be included in "Top Referrers"?
No worries, we understand.
Your privacy is important to us, and thus, any user can prevent their activity from being shown on the Social Sourcing site. To do so, access the "Privacy" section of your user settings.
By deselecting the option to publish, your information will no longer appear in the "Activity Feed" as well as the "Top Referrers" sections.
Applying for Jobs
Are employees able to apply?
Yes, and starting your application is easy!
Here are three quick steps to follow:
1. Find the job you want to apply for.
You may have already been directed straight to a job from a link sent by a friend. You can also search all job openings on the Social Sourcing site from the portal page.
2. Click "Apply for Job."
A window will pop up asking you to input your first name, last name, and email address. If you were referred, this will be denoted as well.
3. Start your application!
Fill in your full name and email address, and hit "Start Your Application." You'll then be redirected into Hilton's careers site to fill out the remainder of your information, and will be treated as an internal candidate.
Generating Referrals
Can I share with my networks, like regular employees?
Of course! Sharing is easy!
There are two ways to share:
1. Share at any time!
When logged in, you can copy the URL in your browser and paste it in a message to the potential candidate(s).
Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.
2. Share a specific job.
When logged in, click "Recommend Job" on the job's detail page. From there you can share the position on Facebook, LinkedIn, or Twitter
Copy and paste your unique referral link into an email if you prefer not to use social networks.
(the available social networks may be different than pictured)What does my social network post look like?
Sharing over social networks:
What do my Facebook posts look like?
What does my LinkedIn post look like?
What do my tweets look like on Twitter?
What are the different campaigns and how can I use them?
All campaigns can be accessed from the "Promote Jobs" section at the top.
The campaign types are:
1. Automated Referral Marketing (ARM)
This type of campaign is only available to Social Sourcing administrators.
ARM campaigns are created with a schedule so that once they are set up, they will be sent out automatically without having to trigger the message each time. These messages can utilise the Social Sourcing job-targeting algorithm or, alternatively, can have no jobs at all.
To create a new ARM campaign, click "Create" from the Promote Jobs page or directly in the ARM section.
2. Referrals On-Demand
This campaign type allows you to proactively market certain positions to a population chosen by you. Select your audience, the jobs to highlight, and send a message out to start generating referrals.
To create a new Referrals On-Demand campaign, click "Create" from the Promote Jobs page or directly in the Referrals On-Demand section.
3. Send Jobs to Fans & Followers
Easily distribute jobs to your Facebook fans and Twitter followers. You can pick individual positions to post, or set up an automated campaign that posts automatically based on a schedule you set.
To create a new Facebook or Twitter campaign, click "Create" from the Promote Jobs page or directly in the Send Jobs to Fans & Followers section.
Tracking & Analytics
Can I receive notifications about my jobs?
Sure! Star your jobs to receive notifications.
Starring Jobs:
Only need to see the jobs you"re responsible for? Star them!
By starring jobs, you"ll receive notifications when activity occurs on them. You can also filter directly to them when on the site.
Automatic Job Starring:
If you send a Recruiter Campaign from your account, the Social Sourcing system will automatically star the jobs you selected for that message. Therefore, you will be alerted immediately of any activity happening on those jobs.
How can I see all activity from Social Sourcing?
Check out everything happening on the site from the "Analytics" section at the top:
Overview
Get a high-level view of all activity occurring, and adjust the date range to fit your needs.
Here you can see metrics related to job shares, apply starts, job views, emails sent, population size, and social network presence.
Emails
View a log of all the messages sent through the Social Sourcing system.
Each sent message has its own set of metrics, detailing the open rates and click-through rates the email received. You can also preview any of the messages sent in the past.
Job Shares
Every time a job is shared through the system, it is tracked in the "Job Shares" section.
Here you can view the details around each recommendation and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer. Once you have the results you want, you can download a report of the data to Excel.
Apply Starts
Every time an application is started through the system, it is tracked in the "Apply Starts" section.
Here you can view the details around each started application and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer or candidate. Once you have the results you want, you can download a report of the data to Excel.
Social Sourcing Accounts
Contact Us
You can reach out to HR with any questions you have about the Social Sourcing product.
Please note that Hilton's Recruitment Department sets all policies related to your Referral Program. If you are a current or former employee of Hilton, we suggest that you direct all policy-related questions to HR.
